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IAT Insurance Group
Naperville, IL, United States
16 days ago
IAT Insurance Group
Naperville, Illinois, United States
16 days ago



IAT has an immediate opening for a Personal Injury Protection Claims Specialist that can be located in one of the following locations:

  • Naperville, Illinois
  • Rolling Meadows, Illinois
  • Raleigh, North Carolina
  • Omaha, Nebraska


  • Investigation of Personal Injury Protection, Auto Medical Payment and injury claims to confirm coverage, compensability and liability for injured parties.
  • Handle lawsuits for Personal Injury Protection and/or Auto Medical Payment Claims.
  • Rule out fraud with the assistance of the Investigative Service Unit when necessary.
  • Review of medical records from medical providers, claimants and attorneys and use appropriate vendors to reprice medical bills.
  • Answer any questions regarding injury or property damage claims in a professional and courteous manner; providing best level of customer service possible.
  • Issue payments to medical providers, claimants, insureds and attorneys.
  • Medically manage no-fault claims based on specific State requirements.
  • Respond via telephone and letters to correspondence and telephone calls from medical providers, insureds, claimants and Attorneys.
  • Perform other duties as necessary.



  • Bachelors’ degree preferred with 6 years of relevant claims experience or equivalent.
  • Equivalent experience is defined as 9 years of relevant experience.
  • Must have personal injury protection claims experience.
  • Must have bodily injury claims experience.
  • Experience handling commercial auto claims is heavily preferred.
  • Must be knowledgeable in both state and federal jurisdictions.
  • Must have the appropriate claims license or the ability to attain.
  • Must have strong customer service skills.
  • Litigation experience is preferred.
  • Excellent knowledge of Microsoft Office.
  • Excellent oral and written communication skills to communicate internally and externally.
  • Excellent critical thinking and problem-solving skills.
  • Excellent attention to detail and customer service skills.
  • Strong organizational and time management skills.
  • Ability to set priorities and multitask in a fast-paced environment.
  • To qualify, all applicants must be authorized to work in the United States and must not require, now or in the future, VISA sponsorship for employment purposes.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and participate in E-Verify.

Our Culture

IAT is the largest private, family- owned property and casualty insurer in the U.S. Insurance Answers Together is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers. It’s about far more than being a workplace. We’re a work family.

At IAT, our fundamental belief is to a create a culture where all employees are heard and have a sense of belonging. Inclusion and Diversity are not just initiatives, it’s how we live. We’re committed to driving and building an open and supportive culture. By embracing the uniqueness of our employees, investing in their development, listening to, and engaging their ideas, we are stronger as an organization.

Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent. We offer comprehensive benefits like:

  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • 7% 401(k) Company Match and additional Profit Sharing
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and participate in E-Verify.

Come join the IAT family!

COVID 19 Statement: 
IAT actively tracks COVID vaccination rates, possible symptoms, and cases across the organization so we can make informed decisions about workplace safety.  As a result, while IAT does not require employees to be vaccinated, we will require anyone who is unvaccinated to be tested every Thursday and submit their negative test result by 9am on Monday local time.  All employees are required to log their vaccination record, if applicable, and attest daily to being symptom free before entering IAT offices.

Job Information

  • Job ID: 59207471
  • Location:
    Naperville, Illinois, United States
    Rolling Meadows, Illinois, United Kingdom
    Raleigh, North Carolina, United States
    Omaha, Nebraska, United States
  • Position Title: Personal Injury Protection Claims Specialist
  • Company Name: IAT Insurance Group
  • Industry: Property/casualty Insurance
  • Job Function: Claims Examinor
  • Job Type: Full-Time
  • Min Education: BA/BS/Undergraduate
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